This Privacy Policy explains how Dexpatch (“we,” “us,” or “our”), owned and operated by Dexios Innovations, a company registered with the Corporate Affairs Commission (CAC) under Company Registration RC Number 8798632, collects, uses, shares, and protects your information when you use our services (the “Services”).

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1. Information We Collect

We may collect the following information from you when you use our Services:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Sender ID
  • Company name
• Usage Information:
  • Information about your use of the Services (e.g., number of messages sent, delivery reports, usage patterns).

2. How We Use Your Information

We may use your information for the following purposes:

• Providing and Improving our Services: To provide and maintain the Services, process payments, and improve their functionality and performance.
• Communicating with you: To send you service-related communications, such as updates, notifications, and support messages.
• Marketing and advertising: To send you marketing communications (e.g., newsletters, promotions, and special offers) with your consent.
• Customer support: To respond to your inquiries and provide customer support.
• Analyzing usage: To analyze usage patterns and trends to enhance our Services.
• Complying with legal obligations: To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with:

• Service providers: Third-party service providers who assist us in providing the Services (e.g., payment processors and data analytics providers).
• Law enforcement: We may disclose your information if required by law or in response to a valid legal request.

4. Data Security

We take reasonable measures to protect the security of your information. We use appropriate technical and organizational measures to prevent unauthorized access, use, disclosure, or alteration of your information.

5. Your Rights

You may have certain rights regarding your personal information, such as the right to:

• Access: Request access to your personal information.
• Correction: Request correction of any inaccurate or incomplete information.
• Erasure: Request the deletion of your personal information.
• Restriction: Request restriction of the processing of your personal information.
• Data portability: Request the transfer of your personal information to another controller.
• Object: Object to the processing of your personal information.

6. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Nigeria.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@dexpatch.com.ng