Dexpatch Refund Policy

This Refund Policy governs the purchase and use of all services provided by Dexpatch.

1. General Policy Statement

All sales are final.

Dexpatch does not offer refunds for any services rendered, SMS units purchased, or any subscription fees paid on our platform. By utilizing Dexpatch’s services, you acknowledge and expressly agree to this no-refund policy.

2. Service Quality and Technical Issues

We are committed to providing excellent service and ensuring high message delivery rates. While we strive to maintain a robust platform, technical issues or account errors may occasionally occur.

• Such issues should be reported promptly for resolution but will not automatically result in a refund of funds or SMS units.
• Our support team will work diligently to diagnose and correct any system or account-related errors to ensure service continuity.

3. Contact for Support and Resolution

If you encounter a technical issue or an error with your account or service delivery, please contact us immediately:

• Email: info@dexpatch.com.ng
• Phone: +2349024576837

We are here to resolve service issues and maintain quality, but please note that this support process does not override the stated no-refund policy.