Nigeria's Most Reliable Bulk SMS

Dexpatch offers two primary types of SMS messaging to cater to different needs: Promotional SMS with Sender ID Registration and Transactional SMS with Corporate Sender ID Registration.

This option is designed for sending promotional messages. It requires a straightforward registration of your desired Sender ID with the major Nigerian telecom providers (MTN, GLO, Airtel, and 9Mobile). The registration process is quick, typically taking around 24 working hours and does not require letters or extensive documentation. You can expect accurate delivery reports, and our team provides support for message delivery.

The limitations are: 1. Delivery may not be successful to phone numbers that are on the Do Not Disturb (DND) list. 2. Messages may not be delivered during nighttime hours (8 pm to 8 am). 3. On the Airtel network, messages might occasionally be delivered with a default sender ID instead of your registered one.

This option is ideal for businesses that need to send transactional messages directly from their applications via our API. Examples of such messages include account registration verifications, transaction alerts, one-time passwords (OTPs), and various notifications. To utilize this route, a corporate Sender ID registration is necessary.

This involves submitting a letter of authorization on your company letterhead, along with relevant documents such as your company's Certificate of Incorporation (CAC certificate), to each of the telecom providers (MTN, GLO, Airtel, and 9Mobile).

The registration process for this type of SMS typically takes about 2 weeks.

Yes, to initiate this registration, your account should have a history of at least N50,000 in SMS credit usage or a minimum top-up/balance of N50,000.

The advantages include: 1. Highly accurate delivery reports. 2. Dedicated support from our team for message delivery. 3. Reliable delivery to phone numbers even if they are on the DND list. 4. Message delivery at any time, without the nighttime restrictions.

By understanding the characteristics and limitations of each messaging type, you can choose the option that best aligns with your communication goals. Consider whether your messages are primarily promotional or transactional and if features like DND delivery and nighttime sending are crucial for your use case.

No. Dexpatch operates on a prepaid basis. You simply purchase Dexpatch SMS credit units and use them as and when you need to. There is no monthly fee, no setup fee, and no contract fee involved when using our Dexpatch SMS service.

You pay for failed messages, that is; messages that were not delivered to numbers in your destination list/database. There are two reasons for this: - The networks charge us for all submissions except for rejected messages going to DND active numbers on the regular route, which we also refund to you. - We expend more resources in handling failed messages as we re-try sending these messages before reporting it as a failed message.

You can easily purchase Dexpatch SMS units through manual payment into our business account, Dexios Innovations, and send a funding request, which will be approved manually by the admin, or use Paystack, which is automated. Manual funding might be slightly delayed due to manual approval and credit alert verification.

Dexpatch SMS credits do NOT expire. This means that your Dexpatch SMS credits will be available in your Dexpatch account for as long as you need them.

Any unused SMS credits in your account at the time of deletion will be forfeited.